Clinical Programs FAQ

Frequently Asked Questions about Clinical Programs.

Describe the new site implementation process.
The implementation process varies slightly depending on the EMR, the way the site uses their EMR and PMS systems to store data, and the CQM program in which...
Tue, 22 Jul, 2014 at 7:42 AM
How are Programs organized in the Clinigence application?
Clinigence supports three levels of reporting: Program – The highest level in the reporting hierarchy, a program consists of a set of guidelines and ...
Sat, 26 Jul, 2014 at 6:55 AM
Setting Goal Thresholds
Thresholds can be set for: Programs Guidelines Measures The system provides default goal thresholds for all of these entities.  Goal th...
Mon, 28 Mar, 2016 at 9:28 AM
What is the difference between a Process Measure and an Outcome Measure?
There are two types of measures in the Clinigence application, process and outcome. Process measures – Used to determine if the providers are fol...
Sat, 26 Jul, 2014 at 6:55 AM
Understanding Goal Thresholds
Goals thresholds can be associated with programs, guidelines and measures.  Some programs have predetermined goal thresholds associated with measures but ma...
Sat, 26 Jul, 2014 at 6:55 AM
How Are the Aggregated Scores Calculated?
Performance scores are calculated at the program, guideline and measure levels.  The calculations vary slightly between the different reporting entities (Pr...
Tue, 13 Jan, 2015 at 11:51 AM
How often is the data updated?
Data is usually extracted nightly and the reports reflecting this data are available in 36 to 48 hours.  If there is a problem with an extraction the next s...
Fri, 16 Aug, 2019 at 1:22 PM
Aggregating Measures with "Lower is Better" Scoring
When Clinigence designs a program, we try to write the measures so that whenever possible, a higher score means better performance. When we are given the me...
Sat, 26 Jul, 2014 at 6:52 AM
Patient list filtering.
The Clinigence application can display the current list of patients who in the numerator, denominator and complement at the measure level. (The complement c...
Tue, 13 Jan, 2015 at 11:51 AM
Patient list column resizing.
The Patient List for each measure will display a selection of evidence columns. These evidence columns are generally dates or values, such as Last BP Date o...
Sat, 26 Jul, 2014 at 6:55 AM